Contact information

At Alorah, we’re here to help with any questions or concerns you may have about your order, our products, shipping, or returns.

📩 Contact Us

For any questions or customer support inquiries, please contact us at:

Email: alorahshop@gmail.com

We recommend including your order number and a detailed description of your question or concern so we can assist you as quickly as possible.

💕 Customer Support

Our customer support team will do our best to respond to inquiries within 1–3 business days.

Please note that response times may be longer during weekends, holidays, or periods of high message volume.

📦 Order Inquiries

If you are contacting us about a specific order, please include your order number in your email. For damaged or missing items, please include the required photos or videos as outlined in our Return & Refund Policy.

✨ We're Here to Help

We value our customers and want to make your shopping experience with Alorah as smooth as possible. If you have any questions, don't hesitate to reach out—we're happy to help! 💗